HOPE Compliance Starts with Timely Documentation

Guest Blog Writer: Peggy Rattarree, Principle Product Manager

Taking care of patients and their families is your first priority. It’s what you do best! Documentation becomes secondary, but you know it is a must.

With the October launch of HOPE quickly approaching, you are preparing by reviewing CMS documentation and reading blogs and articles. You may even feel comfortable with the generous amount of time CMS gives you to prepare and submit the HOPE files.

Don’t let that lull you into complacency!

Why Timely Documentation Matters

The first 30 days of a patient’s admission are critical. Don’t place yourself at risk of missing the new deadlines. When HOPE goes live, you will be required to perform and submit:

  • HOPE Follow-Up Visit (HUV) #1 between days 6–15
  • HOPE Follow-Up Visit (HUV) #2 between days 16–30
  • Symptom Follow-Up Visit (SFV) within 2 days of any admission or HUV that documents a symptom impact of Moderate or Severe

You may be thinking, “This is already how I care for my patients.” But what if you miss a Symptom Follow-Up? What if you miss a timely HUV? CMS will not be so kind.

Imagine This Scenario…

You complete an admission visit on Monday for a patient with a Moderate symptom impact for pain. You address the pain, create an order, and leave the patient’s home.

Since you have other patients to see the same day, you decide to finish the documentation later.

That evening, you fall ill and aren’t able to complete the documentation. Maybe it’s late Tuesday before you can muster the energy to catch up. But an SFV is due by the end of the day Wednesday.

Even if your organization has backup procedures, now you’re in an urgent situation. Resources may need to be juggled just to meet compliance.

Documentation Enables Alerts—and Compliance

Timely documentation is crucial for:

  • Triggering alerts at the right time
  • Understanding pending visits
  • Supporting your EMR’s ability to keep your team compliant

How Curantis Solutions Supports You

At Curantis Solutions, we’re here to make this transition a smooth one. Our platform is designed for simplicity in documentation, and we are implementing HOPE with features that keep your team on track:

  • Relevant alerts and notifications visible in multiple areas
  • Clear identification of HOPE Update Visits and Symptom Follow-Up Visits
  • Dashboards that show outstanding tasks and highlight operational trends
  • Real-time insights to support timely care and compliance

HOPE-related visits will be readily visible throughout the application, allowing your team to move them through workflows quickly and efficiently.

Stay Focused on Patient Care

No matter how your EMR is implementing HOPE, timely documentation is essential to:

  • Trigger alerts accurately
  • Track pending visits
  • Maintain financial stability

Navigating HOPE compliance doesn’t have to be overwhelming. With automation, expert support, and real-time insights, Curantis Solutions helps hospice providers stay compliant—so you can focus on what truly matters: patient care.

See Curantis Today – Schedule a Demo!

Navigating HOPE compliance doesn’t have to be overwhelming. With automation, expert support, and real-time insights, Curantis Solutions helps hospice providers stay compliant with ease so they can focus on what truly matters: patient care.

Ready to see how Curantis can transform your compliance process?
Book a demo today and experience firsthand how our HOPE tool can streamline your workflows, enhance accuracy, and keep your organization audit-ready. Schedule Your Demo Here!